Question 1

What is FlagLock™ in BodyShopOS?

Accepted Answer

Proprietary BodyShopOS payment and flagging rule for collision body work. When enabled, technician-paid body hours are capped until production stages catch up: a configurable share of authorized body hours (default 75%) can be flagged for tech pay once paint is flagged; the remainder unlocks at Trim Out or later. Sublet hours on a flagged line are carved out of technician-paid totals so sublet is not paid twice. The Tech App blocks over-flagging; managers with workforce access can use an authorized FlagLock override when the shop allows it.

Question 2

What is BodyShopOS™?

Accepted Answer

BodyShopOS™ is bodyshop production software focused on time and labor: clock time, flagged hours with manager approvals, payroll periods and exports, repair-order production tracking, technician mobile app, customer visibility into progress, and labor-focused reporting—so every hour is captured, reviewed, and paid accurately.

Question 3

What does BodyShopOS™ specialize in?

Accepted Answer

Production and labor for collision and restoration shops: production board kanban, FlagLock™ body-tech payment rules, flagged hours with photos and rejections, payroll periods, CCC ONE EMS import alignment, restoration build progress, billing periods, teardown inventory work queues, and technician PWA—not replacing your estimator.

Question 4

How does BodyShopOS™ work with CCC One and other estimating systems?

Accepted Answer

BodyShopOS™ connects labor to repair orders you manage in estimating software. EMS import supports labor-related setup with CCC ONE; Mitchell and Audatex are on the roadmap. Technicians flag hours and managers run production in BodyShopOS while estimates stay in your estimating system.

Question 5

Is there a body shop production board in BodyShopOS?

Accepted Answer

Yes. A drag-and-drop kanban production board shows every active collision job by stage, with promise-date color coding and a popout display for shop-floor monitors. Restoration shops also get a build-progress board for long-cycle projects.

Question 6

Can BodyShopOS export payroll to QuickBooks Online?

Accepted Answer

Map gross pay lines to QuickBooks Online pay items (Commission, Regular Pay, Overtime Pay, PTO) with names that match QBO exactly. Export QuickBooks Online CSV (simple or extended layout), processor-agnostic Generic CSV, Excel, or PDF sign-off sheets. Optional employee payroll IDs and departments. Payroll Portal Payroll Setup for mapping; test export before final lock. Works with ADP, Paychex, Gusto, and other processors via Generic CSV or Excel—not a full payroll tax engine.

Question 7

Does BodyShopOS work for restoration shops?

Accepted Answer

Yes. Restoration workflows include build progress boards, dual billing vs pay rates, billing periods, prepayment credits, teardown inventory with work queues, Sync progress, and RO-linked restoration clock time.

Question 8

Does BodyShopOS include body shop billing software?

Accepted Answer

Yes, for restoration shops: billing periods, labor and parts on invoices, PDF invoices, and Sync billing history tied to repair orders.

Question 9

Can BodyShopOS handle body shop inventory management?

Accepted Answer

Yes. Restoration inventory includes teardown cataloging, part tags, work queues, storage locations, photos, and billing parts to the job. Optional shop inventory module for general stock and low-stock alerts.

Question 10

How do shops track body shop order status with BodyShopOS?

Accepted Answer

Production board kanban, repair order list views, technician updates and photos, flagged-hour status, and optional Sync for vehicle owners.